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FREE WORLDWIDE SHIPPING on orders of $150+

Frequently Asked Questions

F.A.Q.

OUR JEWELRY

Is your jewelry made with real Gold/Silver/Rhodium?

Is your Gold Bonded Jewelry like other company's plated jewelry?

What quality of diamonds do you offer?

Do you make solid gold jewelry?

JEWELRY EDUCATION

What is Gold PVD Bonding?

What does gold plated mean?

What's better, Gold Plating or Gold PVD Bonding?

I've heard that gold plated jewelry is bad quality, why do companies give a lifetime warranty then?

What is Karat?

What are the differences among 10k, 14k, 18k, and other Karats of Gold?

What are the 4Cs of Diamond Quality?

How do I take good care of my Jewelry?

How do I clean my Jewelry?

How should I store/protect my Jewelry?

Why are there holes behind the diamonds?

GENERAL

Can I get Free Jewelry or help promote your company?

How does the Lifetime Guarantee work?

What forms of payment do you accept?

I'm a store/business owner, do you offer wholesale?

Can I get additional discounts on Solid Gold Pieces/Diamond Jewelry?

Do I get a tracking number?

Do you offer Free Shipping?

Is worldwide shipping available?

What makes your prices so good?

What is Bundle Pricing?

Do I have to pay tax on my order?

What is your Return Policy?

How long does it take to get my product?

How do I make a Return?

Can I cancel an order?

CONTACT US

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