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Frequently Asked Questions



Is your jewelry made with real Gold/Silver/Rhodium?

Is your Gold Bonded Jewelry like other company's plated jewelry?

What quality of diamonds do you offer?

Do you make solid gold jewelry?


Can I get Free Jewelry or help promote your company?

Do you offer Free Shipping or Worldwide Shipping

How long does it take to get my product?

How does the Lifetime Warranty work?

Do I get a tracking number?

What forms of payment do you accept?

What makes your prices so good?

Can I get additional discounts on Solid Gold Pieces/Diamond Jewelry?

Do I have to pay tax on my order?

Can I cancel an order?

I'm a store/business owner, do you offer wholesale?


How do I take good care of my Jewelry?

What is Gold PVD Bonding?

What does gold plated mean?

What's better, Gold Plating or Gold PVD Bonding?

What is Karat?

What are the differences among 10k, 14k, 18k, and other Karats of Gold?

What are the 4Cs of Diamond Quality?

How should I store my Jewelry?

How do I clean my Jewelry?

Why are there sometimes holes behind diamonds?